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Sr. Executive (Operations & Quality Assurance)

Bdcalling
Banasree, Dhaka
19/03/2025

Requirements

Education
  • Diploma or Bachelor’s degree in any field.
Experience
  • At least 1 year
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, BPO/ Data Entry Firm, Newspaper/Magazine, Online Newspaper/ News Portal, Web Media/Blog, Call Center
Additional Requirements
  • Age 20 to 35 years
  • Detail-Oriented: Strong organizational skills and attention to detail.
  • People Person: Excellent interpersonal and communication skills.
  • Problem Solver: Ability to handle student queries and operational challenges effectively.
  • Tech-Savvy: Familiarity with IT-based learning platforms is a plus.
  • Multitasker: Capable of handling multiple tasks related to class management and student coordination.

Responsibilities & Context

  • Student Coordination: Maintain communication with students and follow up on absentees.
  • Class Management: Handle all operational tasks related to class management.
  • Quality Assurance: Ensure class quality and collect feedback from students.
  • Record Keeping: Maintain student attendance sheets, progress tracking, and batch records.
  • Schedule Management: Update seminar schedules and manage class routines.
  • Mentor Support: Coordinate with instructors for session planning and updates.
  • Administrative Tasks: Assist with student inquiries, concerns, and other operational duties as assigned.
  • Compliance & Reporting: Ensure adherence to company policies and report operational performance to management.

Compensation & Other Benefits

  • Salary Review: Yearly
  • Festival Bonus: 2

Employment Status

Full Time

Job Location

Dhaka (Banasree)

https://shorturl.at/xn4x5

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