Hubspot/Salesforce/Odoo Expert – Mid Level

Requirements

Additional Requirements

• Age 25 to 35 years

• Professional Experience:2-3 years of experience working with CRM systems in the IT sector.
• Hands-on experience in CRM customisation and development.
• Technical Skills:Knowledge of CRM platforms like Salesforce, HubSpot, Zoho, or Dynamics 365.
• Experience with API integrations and data migration tools and Proficiency in programming languages like JavaScript, Python, or SQL are a plus.
• Soft Skills:Strong problem-solving and analytical skills.
• Effective communication and team collaboration.
• Ability to manage multiple tasks and deadlines.

Responsibilities & Context

• CRM Development & Maintenance:Design, implement, and maintain CRM systems, ensuring high availability and scalability.
• Customize CRM software (e.g., Salesforce, HubSpot, Zoho, Odoo) based on team requirements.
• Process Optimisation: Streamline workflows by integrating CRM with third-party tools and systems.
• Automate routine CRM tasks to improve operational efficiency.
• Data Management:Maintain accurate and secure customer data records.
• Create dashboards and reports for data-driven decision-making.
• Collaboration:Work closely with sales, marketing, and customer support teams to understand their needs.
• Provide technical support and training for CRM users.
• Technical Expertise:Debug, troubleshoot, and resolve CRM-related issues in a timely manner.
• Stay updated on industry trends and CRM technologies.
• Client Facing: This could be a client facing role. You might need to work with clients directly