Senior Executive / Assistant Manager-Internet of Things (Software and Cloud)

Requirements

Additional Requirements

• Age 25 to 35 years

• Vendor certification of Microsoft cloud technology
• Candidate from  Microsoft Solution provider.
• Work independently as well as cohesively with employees and managers as part of a team.
• Excellent interpersonal skills to maintain and excellent rapport with customers and coworkers.
• Proficiency in English is mandatory.

Responsibilities & Context

Deployment and Configuration:

• Plan, deploy, and configure Office 365 services, Active directory , Exchange server according to the organization’s requirements.
• Ensure proper licensing and subscription management

User Management:

• Create, modify, and delete user accounts.
• Manage user licenses, permissions, and access controls.
• Set up and configure user profiles and mailboxes.

Security and Compliance:

• Implement and enforce security policies and measures to protect data and resources.
• Configure security settings such as multi-factor authentication (MFA) and data loss prevention (DLP).
• Monitor for security threats and vulnerabilities, and take appropriate action to mitigate risks.
• Ensure compliance with relevant regulations and standards, such as GDPR or HIPAA.

Email Management:

• Administer Exchange Online, Exchange server including configuring mail flow, distribution lists, and mail protection.
• Monitor and troubleshoot email delivery issues.
• Implement and maintain email archiving and retention policies.
• Exchange server database management.

Collaboration Tools:

• Manage SharePoint Online sites, libraries, and permissions.
• Configure and maintain Microsoft Teams for collaboration and communication.
• Administer OneDrive for Business and file sharing capabilities.
• Troubleshooting and Support:
• Provide technical support to end-users for Office 365 services.
• Troubleshoot issues related to email, collaboration tools, and other Office 365 components.
• Work closely with other IT teams to resolve complex problems.

Monitoring and Performance Optimization:

• Monitor the performance and availability of Office 365 services.
• Identify and resolve performance bottlenecks and optimization opportunities.
• Implement best practices to ensure efficient utilization of resources.

Documentation and Training:

• Maintain documentation for Office 365 configurations, procedures, and troubleshooting guides.
• Provide training and support to end-users on how to effectively use Office 365 tools and features.

Continuous Improvement:

• Stay updated with the latest features, updates, and best practices related to Office 365.
• Recommend and implement improvements to enhance productivity, security, and efficiency.

Backup and Disaster Recovery:

• Implement backup and disaster recovery strategies to protect critical data and ensure business continuity.
• Test backup and recovery procedures regularly to verify their effectiveness